Support Center

Thank you for using our apps. This page provides help, frequently asked questions, and privacy information for all of our applications.

We’re a small team and read every message. If you need help, please email us — we usually reply within 1–2 business days.

Contact: xiezg8888@outlook.com

When you write to us, it helps to include:

The name of the app
Your device model and iOS version
A short description of the issue (and a screenshot if possible)

Frequently Asked Questions

How do I get help with a specific app? Email us at the address above and mention the app’s name. We’ll get back to you as soon as we can.

How do I request a feature or report a bug? Send us an email with the details. We genuinely consider every suggestion.

Where can I find an app’s privacy policy? Each app has its own privacy policy, linked in the list below.

How do I manage ad and tracking preferences? You can change tracking permission anytime in Settings → Privacy & Security → Tracking on your device.

Our Apps

TransLens — Privacy Policy

技术支持（中文）

感谢使用我们的应用。本页面为我们的所有应用提供帮助、常见问题与隐私信息。

我们会阅读每一封邮件。如需帮助，请发邮件给我们，通常 1–2 个工作日内回复。

联系邮箱： xiezg8888@outlook.com

写信时，请尽量附上：

应用名称
你的设备型号与 iOS 版本
问题简述（有截图更好）

各应用隐私政策：

TransLens — 隐私政策 / Privacy Policy